Shipping policy
Shipping Policy
Processing time
All orders are processed within 3–5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. We currently ship to Canada and the United States.
- Standard shipping (Canada): 5–10 business days
- Standard shipping (United States): 7–14 business days
Delivery delays can occasionally occur, particularly around holidays or peak periods.
Order tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can follow your package's progress.
Damaged or lost shipments
Young Spirit is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or us directly at sales@yssdtf.com to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Local pickup
We are based in Lethbridge, Alberta. If you would like to arrange local pickup instead of shipping, please contact us at sales@yssdtf.com or 403-795-7266 ext 1 before placing your order.
Contact us
If you have any questions about shipping, please contact us at sales@yssdtf.com or call 403-795-7266 ext 1, or write to us at 3852 4 Ave S, Lethbridge, Alberta T1J 4Z5, Canada.